FAQs

Frequently Asked Questions

Have a read of our frequently asked questions and please get in touch if you can’t find what you’re looking for. 

How many dogs will be in my class?

We limit our classes to no more than four dogs, with three trainers. This is so we can give everyone adequate attention to get the most out of your session. If you do not feel your dog will cope well with a class setting, please enquire about a 1:1 session instead.

How long are the courses?

Our Life Skills 1, 2 and 3 courses are four weeks long, as are our teen/adult courses. Each week you and your dog will complete a one-hour training session with us, either in-person or via Zoom.

What do I need to bring to a class?

We always ask you to bring your dog’s favourite treats – both regular and high value if possible – plus a settle mat if you are coming to a puppy class. Most dogs prefer their own water bowl so please bring this, plus water for your dog. Also toys and anything else which will make your dog feel comfortable being here – the more toys the better!

Please also bring your dog’s lead, plus a long lead if you have one. Ideally we prefer dogs to be on harnesses, but collars are acceptable too.

Can I complete dog training online?

Yes absolutely. We offer all of our courses via Zoom so you can train with your dog in the comfort of your own home. Please head to the relevant course page where you will find a link to book classes online.

I don’t think my dog fits neatly into any of your classes – how do I get help?

No problem – we know all dogs are individuals which is why we offer 1:1 sessions where we can chat about your dog’s needs and complete some bespoke training with them. Please head to our 1:1 dog training page to book.

I only need help as a one-off, rather than a four-week course – is that possible?

Of course. Some dogs just need a little helping hand as a one-off, rather than a four-week commitment which is why we offer one-off consults. Head to our dog training consults page to book.

Accreditations

UK Dog behaviour and training charter
Victoria Stilwell Graduate badge
Animal Education Centred logo

If you have a question, get in touch.  We'd love to hear from you.

PHONE

07977 914445

EMAIL

contact@thehavendogcentre.co.uk

ADDRESS

Hill Farmhouse, Portmore, Barnstaple EX32 0HR

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